FAQs

Early check-in or late check-out may be accommodated based on availability and prior arrangement. Please inform us at the time of booking and we will do our best to make it convenient for you.

Standard check-in is at 2:00 PM and check-out is at 11:00 AM, primarily for our Panchgani and Mahabaleshwar properties. Timings may vary slightly based on location and individual property. Please confirm the exact timings at the time of booking.

We accept bank transfers and UPI payments. Details will be shared at the time of booking confirmation. All payments are acknowledged via email.

Yes, a refundable security deposit of ₹5,000 to ₹10,000 is collected at the time of booking or check-in, depending on the property. This amount is fully refunded at check-out, provided no damages have occurred during the stay.

A 60% advance payment of the total booking amount is required to confirm your reservation. The remaining balance is payable before or at check-in. Booking confirmation and a receipt are sent to you via email.

Our pricing depends on three factors: the specific property, the number of guests, and your travel dates. Weekends and public holidays carry a premium. If you're looking for Mahabaleshwar villa price details, we recommend sharing your exact requirements so we can give you a transparent, no-surprise quote.

Pricing starts from ₹10,000 per night and varies based on the property, number of guests, and dates. Weekend stays, long weekends, and holiday seasons are priced higher. Please contact us for an accurate quote for your specific dates and group size.

We try our best to accommodate last-minute requests, subject to availability. WhatsApp or call us directly and we'll confirm if your preferred property is open.

We recommend booking at least 2–4 weeks in advance, especially for weekends, long weekends, and peak holiday seasons. Properties in Panchgani and Mahabaleshwar tend to fill up quickly during monsoon and winter months. Early booking ensures the best availability and rates.

Currently, bookings are confirmed through direct WhatsApp or phone communication. This allows us to understand your requirements and recommend the right property personally. Once confirmed, you will receive an official booking confirmation via email.

Booking is simple and personal. Reach out to us directly on WhatsApp or give us a call. Share your preferred dates, location, and group size — and our team will recommend the best-suited property and confirm availability. Contact us at bookings@staystoria.com or via WhatsApp.

Our primary locations are Panchgani and Mahabaleshwar in the Sahyadri hills. We also have select properties in Lonavala, Alibaug, and Goa. All our destinations are easily accessible for weekend getaways from Mumbai and Pune.

We offer private villas and bungalows across Panchgani, Mahabaleshwar, Lonavala, Alibaug, and Goa. Every property is individually curated — each one comes with a private pool, an on-site caretaker, BBQ facilities, and food availability. Pet-friendly options and specific amenities vary by property, so we recommend confirming at the time of booking.

StayStoria has been operating for over 11 years under the brand FionaStays. We rebranded to StayStoria to better reflect our vision: that every stay should have a story worth remembering.

StayStoria is a premium villa and bungalow rental platform offering curated, private stays across some of Maharashtra's most scenic destinations — including Panchgani, Mahabaleshwar, Lonavala, Alibaug, and Goa. With over 11 years of hospitality experience (formerly known as FionaStays), we specialise in handpicked properties that offer privacy, comfort, and a personalised experience.